Frequently Asked
Questions.

GreenBean Indonesia is the trading brand of PT Utama Sinergi Global, an Indonesian green coffee exporter founded in 2026. We do not grow coffee. We source from selected processing partners in Temanggung, verify the lots, and handle export documentation and communication so that quality lots reach international buyers correctly.

PT Utama Sinergi Global is based in Central Java, Indonesia (Batang). Our current sourcing is in Temanggung, Central Java.

We were founded in 2026. We are a new company and we say so openly. Our advantage is focus, processor-level traceability and direct access to the founder — not a long track record. That is why samples are paid and every lot is documented: so you can verify our claims before committing to anything.

Yes. PT Utama Sinergi Global exports under Indonesian export licensing and issues the documentation for each shipment.

Directly with the founder, Reffanda Dwidi Justicia. Decisions are fast, and one person is accountable for every shipment.

Natural-process Robusta from Temanggung, Central Java, in two ranges: Temanggung Natural Fine Robusta (800–900 m, sun-dried, maximum 3% Category 1 defects) and Temanggung Natural Robusta in SNI Grades 1, 2, 3, 4a and 4b. We do not currently offer Arabica, honey-process or washed lots.

Fine Robusta is a quality designation for Coffea canephora grown at altitude, selectively harvested and processed with care, and assessed on cup quality rather than only on defects. In the cup it means dark chocolate, ripe stone fruit and a clean, full body instead of the harsh, rubbery notes associated with commodity Robusta. See our guide What Is Fine Robusta?

Indonesia’s national standard SNI 01-2907-2008, which counts weighted defects in a 300 g sample: Grade 1 (0–11), Grade 2 (12–25), Grade 3 (26–44), Grade 4a (45–60) and Grade 4b (61–80). SNI sets maximum moisture at 12.5% for all grades; the actual readings for each lot are on its data sheet. See our SNI grading guide.

We cup every lot ourselves before offering it and can share our cupping notes on request. We have not yet published third-party certified scores (for example from a CQI R Grader) and we will not publish a number we cannot back up. The most reliable check is to request a sample and cup it yourself.

Natural (dry) process only. Our Temanggung processing partners run natural process, so that is what we offer.

Yes. Tell us your target grade, volume and any specification, and we will check with our processing partners what can be supplied before making an offer.

Use the sample request form on this site, message us on WhatsApp (+62 895 349 850 909) or email business@greenbeanidn.com. We confirm the sample fee and courier cost within 24 hours.

No. Samples are paid — charged at cost of goods plus international courier. That is deliberate: it confirms you are a serious buyer and reflects our confidence in what we send. The sample fee is credited against your first commercial order.

A 200–500 g sample plus the lot data sheet: moisture content, defect count and screen size, traceable to the lot’s processor.

We dispatch within 3–5 business days of payment confirmation. Courier transit time depends on your destination.

Minimum order quantities depend on the grade and on lot availability. Tell us your target grade and volume and we will confirm the minimum before you commit to anything.

Temanggung’s main harvest runs roughly June to September. Contact us beforehand to plan volumes. Outside the harvest window, availability depends on processor stock.

Yes. Grades can be combined in a single shipment; each lot is bagged and documented separately.

FOB (Free On Board) only. We deliver the coffee to the named port and load it on the vessel you nominate. Risk and cost pass to you once the goods are on board; you arrange ocean freight, insurance and import clearance.

Semarang or Surabaya, depending on lot size and vessel schedules.

Phytosanitary Certificate, Certificate of Origin, commercial invoice, packing list and Bill of Lading, plus the lot data sheet. All documents are in English and tailored to your destination’s requirements.

Transit time depends on your destination, the shipping line and the routing, so we do not quote a fixed number. Your freight forwarder can confirm current schedules and we will coordinate with them.

Under FOB, arranging freight is the buyer’s responsibility. If you do not have a forwarder, we can introduce you to experienced ones.

In a GrainPro hermetic inner bag inside a 60 kg jute sack — the standard for specialty green coffee export.

For first-time buyers: 50% deposit on order confirmation and 50% before shipment. Revised terms can be discussed for repeat buyers.

Bank transfer (T/T) in USD. Banking and conversion fees are the buyer’s responsibility.

Processor-level traceability: every lot is traceable to its verified processor in Temanggung, with a lot data sheet and a documented paper trail.

Visits can be arranged for serious commercial buyers. Contact us in advance and we will organise it.

We can discuss custom specifications and recurring supply for committed volumes. As a small operation we prefer long-term relationships to one-off transactions.

The EUDR obligation sits with the EU operator that places the coffee on the EU market, but that operator needs data from the supply chain — in particular plot geolocation and evidence of deforestation-free production. We are working with our processing partners to obtain plot-level data from their supply base. We do not yet claim complete plot-level geolocation for every lot. If you are importing into the EU, raise EUDR when you enquire and we will tell you exactly what we can document today.

Certificate of Origin, Phytosanitary Certificate, the lot data sheet, processor-level traceability and our export documents. Plot-level geolocation is in progress and we will be specific about its status for each lot.

Following Regulation (EU) 2025/2650, the EUDR applies to large and medium operators and traders from 30 December 2026, and to micro and small operators from 30 June 2027. Coffee is in scope. Confirm which date applies to your company with your adviser, and see our guide EUDR & Indonesian Coffee.